( Reviews )
Shipping Policy:
1. Shipping Methods and Timelines:
- We offer several shipping options to meet your needs. Standard order typically we give same day delivery, However if you order after 02:00 PM then you will get the things immediate next day.
- We currently offer 'Open Box Delivery', which means during the delivery, the delivery person will open the percel to let you check if everything is okay.
- Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.
2. Shipping Costs:
- We offer FREE standard shipping on orders on or above Rupees 300/- within the Bongaigaon Town.
- We may charge for shipping costs on the basis of location of your delivery area and on the weight of your order.
3. Order Processing:
- Orders are processed within same business days from the time they are placed.
- Once your order has been processed, you will receive a confirmation notification with tracking information.
4. International Shipping:
- At this time, we only offer shipping within the Bongaigaon, Assam, India. We apologize for any inconvenience.
5. Tracking Your Order:
- You can track your order by clicking on the product in my order section.
Profile > My Orders > Select the Order
- Alternatively, you can log in to your account on our website and track your order from there.
6. Delivery Issues:
- If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team within 48 hours of receiving your order.
- We will do our best to resolve any issues and ensure your satisfaction.
7. Shipping Restrictions:
- Some items may be subject to shipping restrictions due to their size, weight, or content.
- We will notify you if any restrictions apply to your order during the checkout process.
8. Address Accuracy:
- Please ensure that the shipping address provided is accurate and complete to avoid any delays or delivery issues.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Returns and Exchanges:
- For information on returns and exchanges, please refer to our Returns Policy.
10. Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We're always here to help!